Current Employment & Internship Opportunities

  • Security Officer (Part Time)

  • Visitor Services Associate (Part Time)

Security Officer (Part Time)

The Security Officer position ensures a safe environment for our visitors, staff, volunteers, and artifacts. The Security Officer is the first person our visitors see when coming in our doors.

Duties and Responsibilities:

  • Be at assigned post at designated time.
  • Monitor security cameras when assigned to command center and x-ray post (when able to).
  • Greet and observe employees entering thru employee entrance.
  • Greet all visitors and check them thru metal detector and personal belongings thru X-ray.
  • Make routine rounds of all floors and the exterior of the museum property.
  • Report anything unusual in or around the museum to command center.
  • In case of any type of emergency contact command center.
  • Always be concerned of the wellbeing of our guests and employees.
  • Fill out incident reports as needed and advise Security Chief of the incident.

Knowledge, Skills & Competencies:

  • Ability to communicate effectively, both orally and in writing
  • Ability to understand and follow standard operating procedures
  • Dress in a professional manner
  • Write reports
  • Investigate situations
  • Understand museum policies & procedures
  • Possess good judgement and decision-making skills

Qualifications:

  • Florida Class D security license.
  • High school graduate or equivalent.
  • Military veteran, Police background, or 3+ years of security experience, preferred.
  • Customer service background, preferred.
  • The ability to stand for long periods of time.
  • The ability to lift 50 lbs.
  • The ability to kneel, bend, carry items and walk for extended periods of time.
  • The ability to work in extreme weather conditions.
  • Be able to work a flexible schedule.
  • Training and/or experience in de-escalation.
  • Pass a background check.

TO APPLY:

Send cover letter and resume to Ron Borsellino: hr@thefhm.org

 

Visitor Services Associate (Part Time)

The Visitor Services Associate (VSA) is one of the first Museum contacts visitors have. The person in the position staffs the Admissions desk and the Museum Store. The VSA demonstrates excellent customer service skills when interacting with and assisting visitors, selling tickets/scanning pre-purchased tickets, explaining safety protocols, providing directions, answering questions, and being responsible for day-to-day tasks in admissions and the Museum Store (Store). The VSA will perform similar functions, including selling merchandise in the store. VSAs report to the Manager of Visitor Experience and Supervisor of Visitor Experience.

Duties and Responsibilities:

  • Have a strong understanding to accurately operate the museum point of sale system (Blackbaud/Altru)
  • Follow detailed instructions related to opening, closing, general Altru operational procedures ensuring accuracy with money, data entry and deposits
  • Restock Store inventory, assist with product merchandising, maintain cleanliness, order and appearance in the Store and displays, the Admissions desk and claim check area
  • Maintain ongoing knowledge of current reciprocal and discount promotions
  • Perform accurate and complete tasks within the Altru database as they relate to guests/visitors and member admissions, other purchases, and inventory maintenance
  • Answer telephone calls at Admissions and Store, assist with ticket purchasing and provide accurate answers to frequent questions
  • Be knowledgeable of the FHM offerings and merchandise to drive sales using effective upselling
  • Communicate effectively in written, oral group and person-to-person communications and interactions providing excellent customer service, conveying information, and selling tickets, memberships, and merchandise
  • Promote a positive visitor experience by providing a brief instructional and educational greeting/overview and introduction to The Museum mobile app
  • Provide information to visitors while maintaining a professional attitude which reflects The FHM mission and supports an initiative-taking and positive initial and impression of the visit
  • Work as a member of the team by taking initiative, problem solving, operating in conjunction with other personnel and by working independently of direct supervision
  • Monitor and control visitor traffic pattern flow in The Museum
  • Check in group tours and provide information ensuring a smooth entry process
  • Perform administrative and office support activities for museum personnel which may include fielding telephone calls, receiving and directing visitors, distributing information for personnel, staffing events and word processing
  • Other duties as assigned

Qualifications:

  • High School Diploma
  • Ability to communicate and work well with others in a positive, friendly manner
  • Exercise good judgement
  • Capable of basic math equations such as discount and tax calculations
  • Ability to manage cash/credit card transactions
  • Capable of learning and using new computer software and technologies
  • Ability to use Microsoft Suite, especially Word and Excel
  • Must have basic knowledge of and ability to use computer and tablet technology
  • Work schedule may vary and includes weekends and unique events
  • Work up to 30 hours per week

TO APPLY:

Send cover letter and resume to hr@thefhm.org

 

Current Internship Opportunities

  • Exhibitions and Collections Intern (Part Time, Unpaid)

  • Public Relations Department (Part Time, Unpaid)

Exhibitions and Collections Intern (Part Time, Unpaid)

The Exhibitions and Collections Intern will assist with tasks related to traveling and permanent exhibitions and the Museum’s artifact, art, and archives collections as needed. Specific projects are not guaranteed. The intern’s activities may include, but are not limited to, the following:

Exhibitions:

  • Assist with exhibition preparation, installation, and deinstallation.
  • Provide additional support and assistance as needed regarding exhibitions.

Collections:

  • Assist with collections management and organization: may involve taking inventories, cataloging, entering data in the museum collection database, writing condition reports, research, and handling for storage.
  • Continue digitization of the collections by taking photos or scanning documents.

Administrative Duties:

  • Scheduling, travel coordination, purchasing supplies and mailings.
  • Drafting and processing purchase orders related to the Museum’s current offsite storage project.
  • Provide additional support and assistance as needed regarding exhibitions and collections activities.

Position Requirements:

  • Sensitivity to issues of racism/intolerance and Holocaust survivorship
  • Strong recognition of the importance of historical artifacts and archives
  • Ability and willingness to learn and follow proper handling practices
  • Familiarity with Microsoft Office, databases and other computer programs
  • Familiarity with digital imaging, photography, and related equipment
  • Strong attention to detail without compromising ability to multi-task
  • High level of organization
  • Self-motivated, consistently responsible and dependable
  • Ability to lift, move and/or carry 15 pounds and to assist other staff with large, heavy and awkward items (including objects, exhibition furniture, or storage crates)
  • Ability to climb ladders or stairs for object storage, transport and/or maintenance as needed

Supervision: The Exhibitions and Collections Intern will report to the Exhibitions and Collections department staff.

Education: BA degree in Museum Studies, Library Science, History, Art History or related field.

Experience: Some museum-related experience required.

Please Note: Those not local to the Tampa Bay Area, this is a voluntary/unpaid position. Priority will be given to students seeking college credit. The FHM will comply with academic guidelines in exchange for credit. Academic internships are by semester.

Please send resume, cover letter, writing sample and semester applying for to Clayton Richards, Museum Registrar & Exhibitions Manager, at crichards@thefhm.org. Open for applications until this position has been filled.

 

Public Relations/Marketing Intern (Part Time, Unpaid)

Position Description: The Florida Holocaust Museum is seeking a public relations/marketing intern. The Public Relations Intern will assist the Marketing Communications Specialist with tasks related to marketing and media relations.

Supports Public Relations/Marketing in the following areas:

  • Coordinate Museum’s newsletter.
  • Assist in special events coordination, from beginning to end; selecting venue, set up and break down of the room, prepare programs/agendas, assemble gift packages.
  • Assist with designing and layout of program/event invitations.
  • Maintain and update media and VIP lists in database.
  • Prepare bulk mailings, press releases and press kits.
  • Organize and maintain Museum-related news articles and photographs.
  • Perform other duties as required.

Position Requirements:

  • Sensitivity to issues of racism/intolerance and Holocaust survivorship.
  • Ability and willingness to learn about PR practices and protocol.
  • Familiarity with Microsoft Office, databases and other computer programs (Adobe InDesign, Photoshop)
  • Familiarity with digital imaging, photography, and related equipment
  • Strong attention to detail without compromising ability to multi-task
  • High level of organization
  • Self-motivated, consistently responsible and dependable

Education: Enrollment in or completion of an academic program in Public Relations, Communications, Journalism or Mass Media. Must have a basic understanding of public relations and its broad scope which includes all media relations. Competent proof-reader, and comfortable with revising and editing documents.

Please send your resume, including relevant coursework, and three writing samples to pr@thefhm.org. Open for applications until this position has been filled.

About The Florida Holocaust Museum

The Florida Holocaust Museum (The FHM) honors the memory of millions of innocent men, women and children who suffered or died in the Holocaust. The Museum is dedicated to teaching members of all races and cultures to recognize the inherent worth and dignity of human life in order to prevent future genocide. One of only three American Alliance of Museum (AAM) accredited Holocaust museums, The Florida Holocaust Museum boasts an outstanding collection of contemporary visual art as well as the largest Holocaust research library in the Southeastern United States. Its permanent exhibition highlights the artifacts, photographs, documents and testimonies of Holocaust Survivors and Liberators who came to settle in Florida. Please visit www.TheFHM.org for more information about the Museum and its programs.

Learn more about volunteer opportunities with The Florida Holocaust Museum.