The Florida Holocaust Museum FAQs

What are the museum’s hours?

The Museum hours are 10 am to 5 pm, Tuesday – Sunday.

What time is the last entrance?

Last admission is at 4 pm.

How long can I stay in the museum? Will I be required to leave by a certain time?

Visitors can stay in the Museum as long as they like – but need to leave by 5 pm.

Can I get a ticket at the door?

We recommend that visitors purchase tickets before entering the Museum for the day they wish to visit. Please print or download your tickets to your phone and bring with you when you visit.

You can get tickets here. However you can purchase tickets at admissions on the day of your visit.

I’m a member, do I have to pay?

Members have free entry to the Museum.

You can obtain tickets for the day you wish to visit on-line or at admissions on the day of your visit.

To obtain tickets on-line, members will need to Register on our “General Timed Admission” page to receive free admission. Your membership will be verified automatically on the next page if the information provided when registering is the same as in our system. If it doesn’t do so automatically, please contact our Membership department at membership@thefhm.org.

If my plans change and I can't visit the museum, will I get a refund for my pre-purchased tickets?

All ticket purchases are final and there will be no refund if you do not visit the Museum.

I lost my ticket; can you still check me in?

If you reserved a timed-ticket reservation, we can check those who have registered and if a reservation was made, we can check you in.

How do I get my ticket?
  1. Click here to Purchase General Admission Advanced Time-Tickets.
  2. Select a date for your visit.
  3. Select the number of tickets for each ticket type.
  4. If you received a discount code enter it and click on “Apply”
  5. Enter your information and then click on “Check Out”
What should I expect when I arrive for my visit?
  • Masks are recommended for visitors but are required for group tours.
  • Please remember to socially distance during your visit – floor markers and signage will support this.
  • Parties should remain together, and children should remain with adults.
  • The museum will be amplifying our cleaning practices.
  • Our air filtration system has been updated with CDC recommended filters o Hand sanitizing stations installed throughout the Museum
If I bring a friend who doesn’t have a ticket, can they still get in?

Yes, they can purchase tickets at admissions.

I’m NOT a member, but there is reciprocity with an organization I belong to, can I get in for free?
  • If you are a member of a museum with a reciprocal agreement with The Florida Holocaust Museum, you will receive a code from your museum that can be used for free or discounted admission tickets. Membership ID MUST be provided to redeem tickets.
  • NARM and SERM Memberships – If you have a NARM or SERM membership, please enter ‘NARM’ or ‘SERM’ in as a discount code on the next page, to receive free admission tickets. Membership ID MUST be provided to redeem tickets
Is there parking?

There is limited parking behind The Museum and along the side of the Museum on the Museum side of the alley.

Can I leave my car parked at the museum while I go somewhere else in St. Petersburg?

Since there is limited parking, we request that our parking lot is used only during the time people are visiting the Museum as a courtesy for others visiting the museum.

Also, please do not leave your car in our parking lot after the museum is closed. You run the risk of being towed.