Employment
Internships

 

Current Employment

  • Executive Assistant (Full-Time)

  • Security Supervisor (Full-Time)

  • Security Officer (Full-Time and Part-Time)

  • Facilities Coordinator (Full-Time)

  • Visitor Services Associate (Part-Time)

 

Executive Assistant (Full-Time)

The Florida Holocaust Museum is seeking dedicated and detail-oriented Executive Assistant to join our team.  In this vital role, you will provide comprehensive administrative support to our Chief Executive Officer (CEO), helping to advance our mission and enhance organizational effectiveness.  The ideal candidate will be proactive, resourceful, and passionate about our cause, with a strong ability to manage multiple priorities in a fast-paced environment.

You will play a key role in facilitating communication, coordinating events, and ensuring that our Chief Executive Officer can focus on strategic initiatives.

DUTIES & RESPONSIBILITIES

  • Manages and assess daily needs and priorities of the CEO, including complex calendar management.
  • Facilitates CEO’s email and written correspondence.
  • Serves as first point of contact and liaison with a high level of confidentiality for all the CEO’s contacts, including Board members, donors, government officials, artists and others.
  • Receives visitors, telephone calls and mail for CEO; ascertains nature of business and personally handles those requesting routine information, appointments and tasks; directs remainder to appropriate official/staff.
  • Schedules appointments for the CEO; coordinates and schedules meetings on- and off-site; makes travel arrangements, as necessary.
  • Maintains files and records for the CEO.
  • Coordinates and completes projects and administrative assignments as directed by the CEO.
  • Coordinates Board of Directors and Committee meeting schedules; collects RSVPs for quorum; prepares meeting packets; attends meetings and takes minutes; follows up on action points.
  • Maintains Board of Directors files. Assists board members with a variety of organization specific requests.
  • Participates in certain organization committees as required. Attends committee meetings on behalf of the CEO as required.
  • Other duties as assigned.

QUALIFICATIONS

Education and Experience

  • Bachelor’s degree or equivalent experience.
  • Minimum of 5 years of experience as an executive assistant or in a similar high-level administrative role.
  • Proven experience in managing executive-level calendars and coordinating complex travel arrangements.

Knowledge, Skills, and Abilities

  • Strong written and verbal communication skills, with attention to detail and accuracy.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
  • Demonstrated ability to handle sensitive information with confidentiality and professionalism.
  • Demonstrate ability to deal with the Board, public, volunteers, and staff in a professional, effective and courteous manner.
  • Demonstrate ability to independently prepare agendas, meeting minutes, and related complex or confidential correspondence.
  • Previous experience in a nonprofit or cultural institution is a plus.
  • Availability to work evenings, weekends, and holidays as needed.
  • Commitment to the mission and core values of The FHM.

Salary: $55,000 annually

To apply, please send your resume to Sarah Williams at sarahwilliams@thefhm.org. Open for applications until this position has been filled.

 

Security Supervisor (Full-Time)

The Security Supervisor supports the Director of Security in overseeing the day-to-day operations of the Museum’s security team. This position serves as a working supervisor, maintaining a visible presence on the floor while ensuring that safety protocols are upheld and that the Security Officers perform their duties effectively and professionally. The Security Supervisor plays a key role in fostering a safe, respectful, and welcoming environment for all visitors and staff, in alignment with the Museum’s mission to remember the Holocaust and educate future generations. After completion of training, the shift will be Thursday – Monday (8 hours per day) or Thursday – Sunday (10 hours per day).

DUTIES & RESPONSIBILITIES

  • Assist the Director of Security in managing daily operations and shift coverage for the Security team.
  • Supervise Security Officers during assigned shifts, providing guidance, performance oversight, and support as needed.
  • Ensure proper staffing of security posts and coordinate break schedules.
  • Serve as a liaison between frontline officers and the Director of Security.
  • Monitor the Museum’s entrances, exhibits, and public areas to ensure visitor safety and policy compliance.
  • Conduct patrols of all Museum areas, including three floors and exterior spaces, and ensure officers do the same.
  • Respond promptly and appropriately to incidents or emergencies and take lead on-site until relieved by the Director or emergency personnel.
  • Support the use and monitoring of surveillance equipment, access control systems, and alarm panels.
  • Provide on-the-spot training, coaching, and de-escalation assistance to officers when needed.
  • Review and submit incident reports and ensure documentation is complete, timely, and accurate.
  • Assist in onboarding and training of new security personnel and ensure ongoing adherence to protocols.
  • Participate in planning for large events, coordinating crowd management and visitor flow logistics.
  • Model exceptional customer service while maintaining security awareness and professional boundaries.
  • Collaborate with Museum staff to support emergency preparedness and evacuation drills.
  • Perform all other duties of a Security Officer as needed.

QUALIFICATIONS

  • Current Florida Class D security license required.
  • High school diploma or equivalent required; additional security-related training preferred.
  • Minimum 3 years of security experience, including at least 1 year in a supervisory or leadership role.
  • Background in military, law enforcement, or museum/cultural institution security preferred.
  • Strong communication and interpersonal skills, with the ability to lead by example and resolve conflict effectively.
  • Training in de-escalation techniques.
  • Experience with incident response, report writing, and use of security technology.
  • Must be able to work Saturday and Sunday.
  • Must pass a background check.

PHYSICAL REQUIREMENTS

  • Ability to stand and walk for extended periods, up to 8 hours per shift, including frequent walking throughout a multi-level facility.
  • Ability to ascend and descend stairs quickly in response to emergency situations (e.g., up to two flights within 30 seconds).
  • Ability to physically respond to incidents, which may include running, restraining individuals, or taking protective action, as appropriate to the situation.
  • Ability to lift and/or move up to 50 pounds occasionally (e.g., setting up barriers or moving security equipment).
  • Ability to bend, stoop, reach, and conduct thorough security checks throughout the Museum’s interior and exterior.
  • Visual acuity sufficient to monitor surveillance systems and detect suspicious activity.
  • Auditory ability to respond promptly to alarms, radio communications, and verbal instructions, even in noisy environments.
  • Ability to work in various conditions, including indoor and outdoor environments, and remain alert and focused for extended periods.

Salary: $19.00 – $22.00 per hour

To apply, please send your resume to Sarah Williams at sarahwilliams@thefhm.org. Open for applications until this position has been filled.

 

Security Officer (Full-Time and Part-Time)

The Security Officer plays a vital role in ensuring the safety, security, and well-being of all visitors, staff, exhibits, and facilities. With a strong presence and a commitment to vigilance, this individual helps foster a respectful and welcoming environment for all who enter the Museum. The Security Officer is responsible for monitoring the premises, responding to incidents, and enforcing safety protocols with professionalism, discretion, and empathy—honoring the Museum’s mission to remember the Holocaust and educate future generations.

DUTIES & RESPONSIBILITIES

  • Arrive on time and remain stationed at the assigned post throughout the scheduled shift.
  • Welcome all employees and visitors and ensure proper screening by operating the walk-through metal detector and X-ray equipment for personal belongings.
  • Monitor entrances, exits, and visitor activity to ensure a safe and respectful environment throughout the Museum.
  • Conduct regular patrols of the Museum as assigned, including galleries, offices, all three floors, and exterior surroundings to detect and deter security risks or safety hazards.
  • Respond calmly and appropriately to incidents, emergencies, or disturbances, following established procedures and protocols.
  • Operate and monitor surveillance equipment, alarm systems, and access control systems.
  • Assist with crowd control and visitor flow during high-traffic times, public programs, and special events.
  • Provide excellent customer service to visitors while maintaining appropriate professional boundaries.
  • Prepare and submit clear, concise incident and activity reports as required and submit to Director of Security
  • Collaborate with Museum staff to support emergency preparedness and evacuation procedures.
  • Enforce Museum policies and maintain a visible, reassuring security presence.
  • Participate in required safety and security training sessions.
  • Assist in managing lost and found items
  • Remain alert and aware of surroundings at all times, recognizing any unusual or suspicious behavior; report anything unusual in or around the museum to command center.
  • In case of any type of emergency contact command center.
  • Always be concerned of the wellbeing of our guests and employees.

QUALIFICATIONS

  • Florida Class D security license.
  • High school graduate or equivalent.
  • Military veteran, Police background, or 3+ years of security experience preferred.
  • Training and/or experience in de-escalation preferred.
  • Customer service background preferred.
  • Must be able to pass a background check.

PHYSICAL REQUIREMENTS

  • Ability to stand and walk for extended periods of time, up to 8 hours per shift, including frequent walking throughout a multi-level facility.
  • Ability to ascend and descend stairs quickly in response to emergency situations (e.g., up to two flights within 30 seconds).
  • Ability to physically respond to incidents, which may include running, restraining individuals, or taking protective action, as appropriate to the situation.
  • Ability to lift and/or move up to 50 pounds occasionally (e.g., setting up barriers or moving security equipment).
  • Ability to bend, stoop, reach, and conduct thorough security checks throughout the Museum’s interior and exterior.
  • Visual acuity sufficient to monitor surveillance systems and detect suspicious activity.
  • Auditory ability to respond promptly to alarms, radio communications, and verbal instructions, even in noisy environments.
  • Ability to work in various conditions, including indoor and outdoor environments, and remain alert and focused for extended periods.
  • Work schedule may vary and includes weekends and unique events

To apply, please send your resume to Sarah Williams at sarahwilliams@thefhm.org. Open for applications until this position has been filled.

 

Facilities Coordinator (Full-Time)

The Facilities Coordinator plays a key role in maintaining the cleanliness, safety, and functionality of the Museum, the Collections, Preservation, Research and Education (CPRE) facility, and the Administrative Offices. This hands-on position supports day-to-day operations by performing routine maintenance tasks, preparing spaces for events, and ensuring that facilities are welcoming, well-stocked, and in working order. The ideal candidate is reliable, proactive, and capable of performing physical tasks safely and efficiently, with the ability to work independently and respond to facility needs as they arise.

DUTIES & RESPONSIBILITIES

  • Maintain the interior and exterior of the Museum and CPRE to ensure a clean, safe, and orderly environment.
  • Set up and break down chairs, tables, and other equipment for meetings, events, and programs.
  • Perform minor maintenance and repairs, including basic plumbing, electrical, and carpentry (e.g., fixing door handles, changing light bulbs, patching walls, painting, etc.).
  • Access roofs and climb ladders as needed to inspect or maintain facilities.
  • Monitor, clean, and restock restrooms and breakrooms throughout the day to support staff and visitors.
  • Assist housekeeping staff with access to supply closets and cleaning equipment.
  • Ensure First Aid Stations are stocked and AED units are properly charged.
  • Perform weekly cleaning of the CPRE facility and assist with exterior upkeep, including regular watering of landscaping.
  • Ensure landscaping around the museum and on the Terrace are watered and maintained.
  • Coordinate with outside contractors and vendors for facility maintenance and repairs, ensuring access and supervision as needed.
  • Order/purchase cleaning, shop and breakroom supplies.
  • Monitor and maintain chemical safety data sheets (SDS) in accordance with safety standards.
  • Report any safety hazards, facility concerns, or low supply levels to supervisor in a timely manner.
  • Perform other duties as assigned in support of the facilities team and overall Museum operations.

QUALIFICATIONS

  • High school diploma or equivalent required.
  • Minimum 2–3 years of general maintenance or facilities experience preferred.
  • Ability to communicate effectively in English.
  • Must pass a background check.
  • Must have reliable transportation and the ability to travel between all assigned locations.
  • Experience in a cultural, educational, or nonprofit setting a plus.
  • Ability to work independently, manage time effectively, and maintain a professional demeanor at all times.

PHYSICAL REQUIREMENTS

  • Ability to stand and walk for extended periods (up to 6–8 hours per shift).
  • Ability to bend, stoop, kneel, crouch, and reach overhead as needed to perform maintenance tasks.
  • Ability to safely operate hand tools, ladders, and light maintenance equipment.
  • Ability to climb stairs and ladders to access roofs, fixtures, or elevated workspaces.
  • Ability to lift, push, pull, or move furniture and equipment weighing up to 50 pounds unassisted.
  • Visual acuity sufficient to perform inspections and basic repairs.
  • Auditory ability to hear alarms, equipment sounds, or verbal instructions in both quiet and noisy environments.
  • Ability to work indoors and outdoors in varying environmental conditions, including heat, rain, and humidity.
  • Ability to respond quickly in case of facility-related emergencies (e.g., leaks, power outages, or safety concerns).

Salary: $16.00 per hour

To apply, please send your resume to Sarah Williams at sarahwilliams@thefhm.org. Open for applications until this position has been filled.

 

 

Visitor Services Associate (Part-Time)

The Visitor Services Associate (VSA) is one of the first Museum contacts visitors have at The FHM. The person in the position staffs the Admissions desk and the Museum Store. The VSA demonstrates excellent customer service skills when interacting with and assisting visitors, selling tickets/scanning pre-purchased tickets, explaining safety protocols, providing directions, answering questions, and being responsible for day-to-day tasks in admissions and the Museum Store (Store). The VSA will perform similar functions, including selling merchandise in the store. VSAs report to the Director of Visitor and Member Engagement and Supervisor of Visitor Experience.

DUTIES & RESPONSIBILITIES

  • Have a strong understanding to accurately operate the museum point of sale system (Blackbaud/Altru)
  • Follow detailed instructions related to opening, closing, general Altru operational procedures ensuring accuracy with money, data entry and deposits
  • Restock Store inventory, assist with product merchandising, maintain cleanliness, order and appearance in the Store and displays, the Admissions desk and claim check area
  • Maintain ongoing knowledge of current reciprocal and discount promotions
  • Perform accurate and complete tasks within the Altru database as they relate to guests/visitors and member admissions, other purchases, and inventory maintenance
  • Answer telephone calls at Admissions and Store, assist with ticket purchasing and provide accurate answers to frequent questions
  • Be knowledgeable of the FHM offerings and merchandise to drive sales using effective upselling
  • Communicate effectively in written, oral group and person-to-person communications and interactions providing excellent customer service, conveying information, and selling tickets, memberships, and merchandise
  • Promote a positive visitor experience by providing a brief instructional and educational greeting/overview and introduction to The Museum mobile app
  • Provide information to visitors while maintaining a professional attitude which reflects The FHM mission and supports an initiative-taking and positive initial and impression of the visit
  • Work as a member of the team by taking initiative, problem solving, operating in conjunction with other personnel and by working independently of direct supervision
  • Monitor and control visitor traffic pattern flow in The Museum
  • Check in group tours and provide information ensuring a smooth entry process
  • Perform administrative and office support activities for museum personnel which may include fielding telephone calls, receiving and directing visitors, distributing information for personnel, staffing events and word processing
  • Other duties as assigned

QUALIFICATIONS

  • High School Diploma or equivalent
  • Ability to communicate and work well with others in a positive, friendly manner
  • Exercise good judgement
  • Capable of basic math equations such as discount and tax calculations
  • Ability to manage cash/credit card transactions
  • Capable of learning and using new computer software and technologies
  • Ability to use Microsoft Suite, especially Word and Excel
  • Must have basic knowledge of and ability to use computer and tablet technology
  • Work schedule may vary and includes weekends and unique events

To apply, please send your resume to Sarah Williams at sarahwilliams@thefhm.org. Open for applications until this position has been filled.

 

Current Internship Opportunities

  • Exhibitions and Collections Intern (Part Time, Unpaid)

Exhibitions and Collections Intern (Part Time, Unpaid)

The Exhibitions and Collections Intern will assist with tasks related to traveling and permanent exhibitions and the Museum’s artifact, art, and archives collections as needed. Specific projects are not guaranteed. The intern’s activities may include, but are not limited to, the following:

Exhibitions:

  • Assist with exhibition preparation, installation, and deinstallation.
  • Provide additional support and assistance as needed regarding exhibitions.

Collections:

  • Assist with collections management and organization: may involve taking inventories, cataloging, entering data in the museum collection database, writing condition reports, research, and handling for storage.
  • Continue digitization of collections by taking photos or scanning documents.

Archives:

  • Assist with archive management and organization: involving cataloging, entering data in archive database, research, and storage.
  • Digitization of archives by converting VHS, DVD, etc. to digital and digitizing photographs to digital.

Administrative Duties:

  • Scheduling, travel coordination, purchasing supplies and mailings.
  • Drafting and processing purchase orders related to the Museum’s current offsite storage project.
  • Provide additional support and assistance as needed regarding exhibitions and collections activities.

Position Requirements:

  • Sensitivity to issues of racism/intolerance and Holocaust survivorship
  • Strong recognition of the importance of historical artifacts and archives
  • Ability and willingness to learn and follow proper handling practices
  • Familiarity with Microsoft Office, databases and other computer programs
  • Familiarity with digital imaging, photography, and related equipment
  • Strong attention to detail without compromising ability to multi-task
  • High level of organization
  • Self-motivated, consistently responsible and dependable
  • Ability to life, move and/or carry 15 pounds to assist other staff with large, heavy and awkward items (including objects, exhibition furniture, or storage creates)
  • Ability to climb ladders or stairs for object storage, transport and/or maintenance as needed

Supervision: The Exhibitions and Collections Intern will report to the Exhibitions and Collections department staff.

Education: BA degree in Museum Studies, Library Science, History, Art History or related field.

Experience: Some museum-related experience required.

Please Note: Those not local to the Tampa Bay Area, this is a voluntary/unpaid position. Priority will be given to students seeking college credit. The FHM will comply with academic guidelines in exchange for credit. Academic internships are by semester.

Please send resume, cover letter, writing sample and semester applying for to collections@thefhm.org. Open for applications until this position has been filled.

 

About The Florida Holocaust Museum

The Florida Holocaust Museum (The FHM) honors the memory of millions of innocent men, women and children who suffered or died in the Holocaust. The Museum is dedicated to teaching members of all races and cultures to recognize the inherent worth and dignity of human life in order to prevent future genocide. One of only three American Alliance of Museum (AAM) accredited Holocaust museums, The Florida Holocaust Museum boasts an outstanding collection of contemporary visual art as well as the largest Holocaust research library in the Southeastern United States. Its permanent exhibition highlights the artifacts, photographs, documents and testimonies of Holocaust Survivors and Liberators who came to settle in Florida. Please visit www.TheFHM.org for more information about the Museum and its programs.

Learn more about volunteer opportunities with The Florida Holocaust Museum.

 

EQUAL EMPLOYMENT OPPORTUNITY POLICY

The Florida Holocaust Museum provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.