The Florida Holocaust Museum FAQs

When will The Museum Re-Open?

Save the Re-Open Dates!

September 9, 2025 | 2:00 p.m. to 5:00 p.m.
[with price of admission]

September 10 | 10:00 a.m.–5:00 p.m.
Duke Energy FREE Day

The FHM closed on July 22, 2024 for construction and renovation in preparation for the Danish rescue boat, Thor, and other exciting changes. The FHM will Re-Open on September 9, 2025. Click here to learn more.

Clear Bag Policy

The FHM enforces a clear bag policy. No other bags are permitted. Please leave backpacks and large bags at home, your hotel, or in your car. Thank you for your cooperation.

Safety and Security
  • The FHM is a smoke-free environment.
  • Please do not bring any weapons or firearms (including concealed), food, or drink inside The FHM.
  • The FHM enforces a clear bag policy. No other bags are permitted.
  • Service animals are welcome. Please leave your other pets at home.
  • Enhanced security measures are in place for the safety of all guests.
What are The FHM’s hours?

After September 9, The Museum hours are 10:00 a.m. to 5:00 p.m., Monday-Sunday

What time is the last entrance?

Last admission is at 4:00 p.m.

How long can I stay in The Museum? Will I be required to leave by a certain time?

Visitors can stay in The FHM as long as they like – but need to leave by 5:00 p.m.

Can I get a ticket at the door?

You can purchase tickets at the Admissions Desk on the day of your visit. We recommend that visitors purchase tickets before entering The FHM for the day they wish to visit. Please print or download your tickets to your phone and bring with you when you visit.

You can get tickets here.

I’m a member, do I have to pay?

Members have free entry to The Museum.

You can obtain tickets for the day you wish to visit on-line or at admissions on the day of your visit.

To obtain tickets on-line, members will need to Register on our “General Admission” page to receive free admission. Your membership will be verified automatically on the next page if the information provided when registering is the same as in our system. If it doesn’t do so automatically, please contact our Membership department at membership@thefhm.org.

If my plans change and I can't visit, will I get a refund for my pre-purchased tickets?

All ticket purchases are final and there will be no refund if you do not visit The FHM.

I lost my ticket; can you still check me in?

If you purchased tickets on-line, we can check you in with your order number and personal information at the Admissions Desk.

How do I get my ticket?
  1. Click here to Purchase General Admission Advanced Tickets.
  2. Select a date for your visit.
  3. Select the number of tickets for each ticket type.
  4. Enter your information and then click on “Check Out”
What should I expect when I arrive for my visit?
  • Mobile phones are permitted inside The FHM and we encourage you to use them to take photos and document your visit.
  • Photography without flash is welcome unless otherwise posted. Share your visit on social media and tag us!
  • Please DO NOT talk on the phone while inside the Museum.
  • Working members of the press or professional photographers need to contact fhm@redbanyan.com.
  • Security measures at The FHM include X-ray for bags and walk-thru metal detectors/detection wands for visitors, Museum Security Officers, and armed Security Officers.
  • Weapons or firearms (including concealed) are not allowed in the Museum.
  • Smoking is not allowed in the Museum.
  • We now have a clear bag policy. Please leave backpacks and large bags at home, your hotel, or in your car.
  • Food and drink (including bottled water) are not allowed on the gallery floors.
  • Limited handicapped parking are located on the north side of the building along the alley.
  • Service animals are welcome inside The FHM – please leave your other pets at home.
  • The FHM galleries are kept at 68 to 72 degrees Fahrenheit and approximately 50% humidity, so please dress accordingly.
  • For lost items call our security office at 727.820.0100 extension 231.
If I bring a friend who doesn’t have a ticket, can they still get in?

Yes, they can purchase tickets at the Admissions Desk.

I’m NOT a member, but there is reciprocity with an organization I belong to, can I get in for free?
  • If you are a member of a museum with a reciprocal agreement with The Florida Holocaust Museum or if you have a NARM or SERM Memberships with another museum, you must purchase your tickets and receive the appropriate discount at Admissions Desk in The Museum.
  • Current membership ID MUST be provided.  No refunds for un-discounted tickets purchased on-line.
Is there parking?

There is limited parking behind The FHM and along the side of The Museum on the alley side o.

Can I leave my car parked at The Museum while I go somewhere else in St. Petersburg?

No. Since there is limited parking, we request that our parking lot is used only during the time people are visiting The FHM as a courtesy for others visiting.

Also, please do not leave your car in our parking lot after The Museum is closed. You run the risk of being towed.